Tidio
Live chat widget with the Lyro AI agent.
Overview
Tidio is a support chat widget for your website. Its AI agent, Lyro, answers customers from your support content and hands off to a person when needed.
Best for
Small businesses that want live chat and an AI agent in one widget.
Skip it if
Skip it if you handle high volume across email, WhatsApp and SMS; Fin, our Best pick, charges per resolved outcome ($0.99) instead of per conversation.
Pricing
Free plan; every account starts with 50 Lyro AI conversations. Starter $24.17/mo billed yearly (100 billable conversations). Lyro AI Agent from $32.50/mo billed yearly. 7-day free trial, no card. Checked Oct 14, 2026 on the official pricing page.
Pros
- Free plan, and every account starts with 50 Lyro AI conversations.
- 7-day free trial of all features, no card.
- Lyro can be bought on its own or with live chat.
Cons
- Starter is $24.17/mo billed yearly for 100 billable conversations.
- Lyro is priced separately, from $32.50/mo billed yearly.
How it compares
For a website support chatbot our Best pick is Fin. Tidio is the runner-up. There's no free AI pick; tawk.to and Crisp Free are free chat widgets without AI. Fin costs $0.99 per outcome with a 50-outcome monthly minimum.
Verdict
A cheaper start than Fin for small sites.
Where Tidio shows up
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